Shipping & Additional Information
Due to the pandemic, the USPS continues to experience unprecedented delays that are beyond my control. If a few weeks have passed since receiving your tracking number and you have not received your package, email me at and I will investigate. Thank you in advance for your patience.
Shipping Information
-
4U by Schells offers shipping within the United States only.
-
Orders will be shipped within 3 to 5 business days of receipt and purchase via USPS flat rate. You will receive an email with tracking information when we start processing your order.
-
During holidays, orders may be shipped within 5 to 7 days of receipt and purchase.
-
Orders may be shipped with re-purposed packaging materials from suppliers (ex. bubble wrap).
Refunds/Returns
-
Due to the nature of the products, I do not accept returns.
-
If your order is missing or incorrect, please email me at 4ubyschells@gmail.com.
Custom/Wholesale Orders
-
I can create custom and wholesale orders for special occasions or just because.
-
Keep in mind that cold process soaps take from 4 to 6 weeks to cure and will not be shipped prior.
-
Contact me at 4ubyschells@gmail.com.